If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 14 days of placing your order

Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.

Please note:
Goods will only be accepted for return if they are returned within 14 days of ordering unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.

Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.

Please advice us at the first instance if you are returning goods.

All returns
B. WELSBY
6 Rosegrove Lane
Burnley
Lancashire
BB12 6HX

Must be received back to us within the 14 days from date of purchase